Med spa booking softwarefor consultations and follow-ups
A med spa books consultations, treatments and follow-ups for several providers, and every first visit starts with paperwork. Luvira handles the booking and front-desk side: clients book online, answer intake questions and sign the aesthetic treatment consent before they arrive, and photos stay in a private client record. It is not an electronic health record, and we say so plainly below.
Front desk overload before the first treatment
Where med spa schedules and paperwork pile up.
Consult requests by phone
“When can I come in to talk about it?”
Many first visits start as a consultation request. If they wait for a callback, some never come in.
Providers and rooms
“Which provider is in on Friday?”
Every provider has different days and treatments. A booking that ignores that lands in the wrong slot.
The good news?
Booking, intake and photos handled — before the client walks in.
Paperwork in the lobby
“Has she signed the consent yet?”
Intake and consent filled in at check-in delay the schedule and are easy to misfile.
Follow-ups forgotten
“Did she book her two-week check?”
Results take days to weeks to show. A missed follow-up means no photo and no conversation about the result.
From consult request to follow-up
The booking side of a med spa, set up once.
Consults and treatments
List consultations, treatments and follow-ups as separate services with their own duration.
- Price shown or “on request”
- Bookings confirmed by your team
- Buffer time between clients
Intake and consent
Clients answer the health questions and sign the aesthetic treatment consent before the visit.
- Signed digitally
- Exact wording and version stored
- Photo consent asked separately
Follow-up booked
Book the follow-up after the treatment and compare before and after photos.
- Private photo store
- Email reminders
- A calendar per provider
What Luvira does for med spas
Each feature has its own page with the details — and what it does not do.
Consultations booked online
Clients request a consultation at an open time. You decide whether bookings need your confirmation first.
Online bookingIntake and consent before arrival
Health questions and an aesthetic treatment consent template — signed digitally and stored with the version.
Intake & consent formsBefore and after, kept private
Photos are stored in a private store with the client record — not in a public gallery or a phone.
Before & after photosCalls answered when the desk is busy
The AI phone assistant (add-on) takes the caller’s request and callback number and files it for your team.
AI phone assistantWhat Luvira is — and is not — for a med spa
Luvira is booking, client records, intake and consent forms, photos and your website. It is not an electronic health record, it is not built or offered as a HIPAA-compliant system, and it does not handle insurance billing or prescriptions.
Whether HIPAA applies to your med spa depends on how you operate. If it does, talk to your compliance advisor before you store protected health information in any booking tool, including this one.
The aesthetic treatment consent template
Luvira includes a general consent template for aesthetic treatments performed by a licensed provider under the supervision your state requires. It describes typical reactions, situations in which treatment is not performed, and aftercare. Clients sign it digitally, and the signed wording and version are stored with their record.
The template is a starting point, not legal or medical advice. Your medical director and your state’s rules decide what your forms must say.
A schedule for several providers
Each provider has their own calendar, working days and time off. Clients can book a specific provider or the earliest opening. Consultations, treatments and follow-ups each block their real length, and you can require your team to confirm bookings before they are final.
Luvira is a booking and client-record tool, not a medical record system, and makes no HIPAA claim. Consent templates are general templates, not legal or medical advice; medical spa rules differ by state.
Also built for
Free tools for med spas
Industry numbers
Guides for med spas
Related specialties
Frequently asked questions
What med spas ask us before they start
No. Luvira is not built or offered as a HIPAA-compliant system and is not an electronic health record. If HIPAA applies to your practice, check with your compliance advisor before storing health information in Luvira.
Yes. Offer consultations as their own service. You can choose to confirm each booking yourself before it is final.
It includes a general aesthetic treatment consent template, a health questionnaire and a photo consent. They are templates, not legal or medical advice, and should be reviewed for your state and treatments.
Yes. Every bookable person has a calendar with working hours and time off. The Salon plan covers up to 25 bookable people.
Not today. Luvira has no point of sale, and deposits at booking are not available in the US version yet.
In a private store tied to your account and the client record. Files are only handed out through short-lived links to signed-in team members.
Still have questions?
Write to us — a real person reads every email.
Ready to stop booking by DM?
Let clients book themselves, send reminders automatically and spend your time on the work you love.