How can wehelp you?
Short, step-by-step answers for the things salon owners do in Luvira — written from how the app actually works today, with the button names you see on screen. Where something isn’t built yet, the article says so.
Getting started
Create your account, run the setup, find your way around and change the language.
Create your account
How to sign up for Luvira: the fields on the sign-up form, the interface language, confirming your email address and what happens right after.
Read the articleSet up your salon
Walk through the Luvira setup screen by screen: specialty, salon name, web address, contact details, website import, workspace look and team invites.
Read the articleFind your way around
What each part of the Luvira sidebar is for — Overview, Clients, Services, Team, Website & ads and Administration — and where common tasks live.
Read the articleChange the app language
Switch the Luvira interface between English and German under Settings → Preferences, and learn which texts follow the switch and which ones stay put.
Read the articleReset your password
Forgot your Luvira password? Request a reset link from the sign-in page, set a new password of at least 8 characters and sign in again in a minute.
Read the articleBookings
Services and prices, business and working hours, booking rules, reminders and the calendar.
Add services and prices
Build your Luvira service menu: add services with duration and price, sort them into categories, start from a specialty template or import a CSV file.
Read the articleSet your business hours
Set your salon’s business hours in the Luvira calendar, close days, and learn how business hours and each person’s working hours decide bookable times.
Read the articleAdd staff and working hours
Add a bookable person in Luvira, decide whether clients can book them online, enter their working hours and record vacation or sick days as time off.
Read the articleBooking rules
Every switch on the Luvira booking rules page explained: turning online booking on or off, confirmation, lead time, booking window, buffers and time grid.
Read the articleAppointment reminder emails
How Luvira’s automatic reminder emails work: when they are sent, who gets one and who doesn’t, what they say, and how to turn them off or change timing.
Read the articleManage appointments
Work with the Luvira calendar: add appointments by hand, move them by dragging, change the status to confirmed, completed or no-show, and delete them.
Read the articleClients & forms
Client records, signed consent forms, treatment notes and before and after photos.
Add and import clients
Add clients to Luvira by hand, let online bookings create them, import a CSV file from your old software or read screenshots — and merge duplicates.
Read the articleCollect signed consent forms
Have clients sign a health history, a treatment consent or a photo release on your tablet or phone in Luvira, and find, check or withdraw it later.
Read the articleDocument treatments and photos
Record what you did at each Luvira appointment — products, settings, skin reaction, aftercare — and add before and after photos that stay with the client.
Read the articleWebsite
Edit and publish your site, connect your own domain and see how clients book.
Edit and publish your website
Open your salon website in the Luvira editor, change texts and pictures, publish changes, go back to an earlier version and see why publishing is locked.
Read the articleConnect your own domain
Put your Luvira salon website on your own domain: enter the address in the editor, add the DNS record Luvira shows at your provider and check again.
Read the articleHow clients book online
See the Luvira booking flow through your client’s eyes: service, person, day and time, contact details, review — and the emails both sides receive.
Read the articleAccount & billing
Team logins and roles, plans, cancelling and closing your account.
Invite your team
Give colleagues their own Luvira login: send an email invitation, pick a role such as Practitioner or Reception, and remove access when someone leaves.
Read the articlePlans and billing
What the Luvira Free, Studio and Salon plans are for, where to choose or change your plan in the app, how billing works, and who on your team can do it.
Read the articleCancel your subscription
Cancel a paid Luvira plan online in a few clicks: where the button is, what the confirmation shows, when the plan ends and how to undo the cancellation.
Read the articleClose your account
How to close a Luvira account and have your salon’s and your clients’ data deleted: what to do first, how to ask us, and how long deletion takes.
Read the articleStill stuck?
Write to support@luvira.io with your salon’s web address and what you tried. A screenshot of the screen you are on saves a round of questions.