Updated October 28, 2026 · Clients & forms
Document treatmentsand photos
A treatment record answers the question before every follow-up: what was done last time, and how did the skin react? You write it at the appointment; the client record shows the history.
Where to find itOverviewCalendarDocument treatment
Write a treatment record
Open the appointment
In the calendar, open a saved appointment that has a client attached and select “Document treatment”.
Fill in what matters
Date and “Treated by” are filled in. Then: “Treatment”, “Starting condition”, “How it was done”, “Products used” (product, batch, amount), “Reaction” and “Aftercare & advice”.
Save
Luvira confirms with “Treatment documented”. Opening the same appointment again edits that record instead of starting a second one.
The record needs a saved appointment and a client. For an appointment typed with a free-text name, save the client first.
Before and after photos
In the same window the “Photos” area has three slots: “Before”, “After” and “More”. Select “Capture” to take a picture with the camera or pick one from the device. JPG, PNG, WEBP and HEIC are accepted, up to 12 MB per image.
Photos are stored privately with that client only — not in the media library and never on your website. Ask once for permission and record it as a “Photo release” under the client’s consents.
Read the history
Open the client and switch to the “Treatments” tab. “Treatment history” lists every record with starting point, procedure, products, reaction and aftercare, newest first. A client without records shows “Nothing documented yet”.
Common questions
Document treatments and photos
No. There is no client access. If a client asks for a picture, download it from the record and send it yourself.
Yes. Each picture in the record has its own remove button; the written record stays as it is.
Anyone whose login can open the appointment in the calendar. The button appears once the appointment is saved and has a client.
Still have questions?
Write to us — a real person reads every email.